Play Globe Hub — playglobehub.com

Version: 2.0

Article 1. General provisions

These general terms and conditions apply to all offers, agreements, and all subsequent actions between Play Globe Hub, registered under Chamber of Commerce number 42068712, and you, our customer.

If a provision in these general terms and conditions is not legally valid, the other provisions will remain in effect. Furthermore, the void or annulled provision will be replaced by a valid provision, taking into account the purpose and scope of the void or annulled provision as much as possible.

The provisions of the agreement take precedence if they differ from the provisions of these general terms and conditions.

The stipulations in these general terms and conditions are made not only for the benefit of Play Globe Hub, but also for the benefit of its indirect directors, shareholders, all persons working for Play Globe Hub or engaged by Play Globe Hub in the execution of an agreement, and all persons for whose actions or omissions Play Globe Hub could be liable.

Play Globe Hub is entitled to change the general terms and conditions. Changes will take effect on a date to be determined by Play Globe Hub, provided they have been communicated to you in writing. For existing agreements, the changed conditions only apply if you have agreed to them in writing, or if you continue the agreement after having taken note of the change.

Article 2. Offers

All offers from Play Globe Hub are without obligation and revocable, even if a term for acceptance has been set in the offer.

Prices stated by Play Globe Hub are in euros (€) and include VAT, unless otherwise stated.

Obvious mistakes or errors in offers cannot bind Play Globe Hub.

Promotions, discounts, and temporary offers are valid as long as they are visible on the website and/or while supplies last.

Article 3. Formation of the agreement

The agreement is concluded at the moment Play Globe Hub has confirmed your order by e-mail.

Additions and/or deviations from the agreements made are only binding for Play Globe Hub if the parties have agreed to them in writing.

In the performance of its work, Play Globe Hub may use third parties, such as payment providers, shipping parties, suppliers, and fulfillment partners.

Article 4. Data

You warrant that the data you provide when placing the order is correct and complete.

Play Globe Hub processes and stores this data carefully and in accordance with the applicable privacy legislation.

If delays or extra costs arise due to incorrect or incomplete data, these will be at your expense.

Article 5. Payment

Payment takes place via the payment methods offered on the website.

If you do not pay within the agreed term, you will be in default after Play Globe Hub has pointed out the late payment to you and you have been given another 14-day period to pay. If you have not paid by then, you owe statutory interest and Play Globe Hub may charge the extrajudicial collection costs incurred.

A complaint does not suspend your payment obligation.

Play Globe Hub is authorized to adjust prices, offers, and fees. Price changes do not apply to orders already placed and confirmed.

Article 6. Delivery

Delivery takes place by shipment to the address you provided.

The average delivery time is 6 to 10 working days, unless otherwise stated on the website.

Delivery times are indicative and not strict deadlines.

The risk of the products transfers from Play Globe Hub to you at the time of receipt.

If it has been agreed that Play Globe Hub will deliver the products, you must accept the products at the time of delivery. If delivery proves impossible due to a cause attributable to you, Play Globe Hub is entitled to store the products at your expense and risk. The reasonable costs associated with this may be passed on to you. If delivery also proves impossible after a further reasonable period, Play Globe Hub is entitled to dissolve the agreement.

Shipping costs are free, unless otherwise stated on the website or during checkout.

Article 7. Retention of title

All products delivered by Play Globe Hub remain the property of Play Globe Hub until you have fulfilled your payment obligation.

You may not encumber the unpaid products with any limited, business, or personal right, nor provide them as security to third parties in any way.

The risk of loss, damage, or destruction of the products transfers to you at the time of receipt by you.

Article 8. Warranty

Play Globe Hub warrants that the delivered products comply with the agreement, the stated specifications, and the reasonable requirements of soundness and usability.

Play Globe Hub offers an additional warranty for a period of 14 days after receipt of the product. This additional warranty does not affect the legal rights you have as a consumer.

If Play Globe Hub acknowledges that it has failed in the delivery of a product, Play Globe Hub has the right to replace the product or still deliver the missing item within a reasonable period after you have informed Play Globe Hub of a defect. If Play Globe Hub performs properly within the term, the agreement has been correctly fulfilled.

Play Globe Hub provides no warranty in the event that:

a. there is force majeure;

b. you have not yet fulfilled all financial obligations;

c. you have handled the products improperly or the instructions given by Play Globe Hub have not been followed;

d. a third party has performed repair work on the products;

e. there is normal wear and tear;

f. damage has arisen due to incorrect use, incorrect connection, or the use of unsuitable accessories.

Article 9. Right of withdrawal for consumers

In the case of distance selling, you can dissolve the agreement within 14 days after receipt of the product without stating reasons.

During the cooling-off period, you will handle the product and packaging with care. You may only handle and inspect the product as you would be allowed to do in a store. Should the product decrease in value due to the way you handle it, you will compensate Play Globe Hub for this depreciation.

The right of withdrawal does not apply to the following products:

a. products created by Play Globe Hub in accordance with your specific wishes;

b. products that are clearly personal in nature;

c. products that cannot be returned due to their nature;

d. products whose price depends on fluctuations in the financial market over which we have no influence.

Article 10. Exercising the right of withdrawal

You invoke the right of dissolution by notifying Play Globe Hub in writing via contact@playglobehub.com. You state the following information:

a. the products for which you wish to use your right of withdrawal;

b. the order number of the order to which the withdrawal applies;

c. your name and email address with which the order was placed.

During the cooling-off period, you may unpack and assess the product as you would in a physical store. If the product decreases in value due to use beyond what is necessary for this assessment, Play Globe Hub is entitled to charge this depreciation.

You return the product to Play Globe Hub no later than 14 days from the day of withdrawal.

The costs of return are at your expense, unless otherwise indicated by Play Globe Hub or unless the product is damaged or incorrectly delivered.

If you have exercised your right of withdrawal and the product has been received back by Play Globe Hub, Play Globe Hub will refund your payments via the same payment method as the payment method you used.

If you have chosen a more expensive method of delivery than the cheapest standard delivery, Play Globe Hub is not obliged to refund the additional costs for the more expensive method.

Article 11. Suspension and termination

Play Globe Hub is authorized to partially dissolve the agreement with you at any time with immediate effect and without judicial intervention by means of a written notification to you, if:

a. after a written notice of default by Play Globe Hub, you culpably fail to fulfill one or more obligations under the agreement and do not remedy this shortcoming within the set reasonable period;

b. it is established that fulfillment of the agreement is permanently impossible;

c. despite repeated requests, you refuse to cooperate in the execution of the agreement, including accepting the products or providing necessary information.

If the agreement is suspended or partially dissolved by Play Globe Hub, already existing payment obligations remain fully in force, insofar as this is in accordance with the applicable consumer law.

Play Globe Hub is not liable for damage resulting from a legitimate suspension or dissolution, unless there is intent or conscious recklessness on the part of Play Globe Hub.

Article 12. Force majeure

Force majeure means that circumstances exist whereby Play Globe Hub cannot, not timely, or not properly fulfill its services or deliver products, without this being the fault of Play Globe Hub. If there is force majeure, there is no attributable shortcoming on the part of Play Globe Hub.

Force majeure is, for example: fire, theft, riot, strike, business interruption, war, severe weather, transport problems, delays at suppliers, delays at shipping parties, customs delays, technical malfunctions, changes in regulations, and shortcomings in fulfillment by a supplier of Play Globe Hub.

In case of force majeure, Play Globe Hub may suspend the execution of the agreement for the duration of the force majeure or dissolve the agreement for the part not yet executed. Play Globe Hub is then not liable for damages to you.

If the force majeure lasts longer than 60 consecutive days, you may dissolve the agreement in writing. Play Globe Hub is then not liable for damages to you.

If Play Globe Hub has already partially fulfilled its obligations under the agreement or will be able to fulfill them at the time the force majeure occurs, Play Globe Hub is entitled to invoice the already fulfilled or to be fulfilled part separately. You are obliged to pay this invoice as if it were a separate agreement.

Article 13. Confidential information and personal data

Parties are obliged to keep all confidential information they receive about the other party's company secret. This also applies to engaged third parties.

To execute the agreement with you, Play Globe Hub processes your personal data in accordance with the GDPR. More information about how Play Globe Hub handles your personal data can be found in the privacy statement on the Play Globe Hub website.

Personal data will not be kept longer than legally permitted or necessary for the execution of the agreement.

Play Globe Hub takes as many measures as possible to technically and organizationally secure personal data.

If you wish to invoke one of your rights under the GDPR, this request can be submitted in writing via info@playglobehub.com.

Article 14. Intellectual property rights

All intellectual property rights relating to the products, designs, images, texts, logos, trade names, and other materials on the website belong to Play Globe Hub or its licensors. Without prior written permission, it is not permitted to reproduce, publish, or otherwise use them.

Glowfy's Neonlight™ is not an official GTA or Rockstar product. Any references to gaming vibes, neon city style, or open-world atmosphere are solely intended as a description of the product's appearance and ambiance.

Article 15. Liability

The liability of Play Globe Hub from any legal ground whatsoever is always limited to the amount to which the liability insurance taken out by Play Globe Hub gives entitlement.

If, for whatever reason, no payment is made under this insurance, any liability arising from any legal ground whatsoever is limited to the invoice value of the order, or at least that part of the assignment to which the liability relates.

The limitations from the above paragraphs do not apply if there is damage that is due to intent or conscious recklessness.

Play Globe Hub is not liable for errors resulting from incorrect or incomplete information provided by you.

Consequential damages such as business and/or stagnation damage, loss of turnover and/or profit, production loss, or depreciation of products are excluded from compensation.

You indemnify Play Globe Hub against claims from third parties.

You are obliged to report any shortcoming to Play Globe Hub without delay and to take measures to prevent and limit damage as much as possible, under penalty of forfeiture of the right to claim compensation or fulfillment.

Any claim for damages that you may have against Play Globe Hub expires 12 months after the day on which you became aware of the damage or could reasonably have become aware of it.

Article 16. Complaints and disputes

Complaints about the execution of the agreement must be submitted fully and clearly described to Play Globe Hub via contact@playglobehub.com within a reasonable time after you have discovered the defects.

Complaints submitted to Play Globe Hub will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, Play Globe Hub will reply within the 14-day period with a notice of receipt and an indication of when you can expect a more detailed answer.

In case of complaints, you must first contact Play Globe Hub. If you cannot resolve the issue with us, you have the option to submit your complaint via the European ODR platform.

Article 17. Applicable law

Dutch law applies to all agreements and these general terms and conditions and actions resulting therefrom, unless mandatory consumer law dictates otherwise.

Contact details

Play Globe Hub

Boxtel

5283 ED

Dokter de brouwerlaan 20

Email: info@playglobehub.com

Chamber of Commerce number: 42068712